Getting Help

Learning Center

Check out product tours and tutorials to get up and running. Reach the Learning Center when you start the program, or anytime from the Help menu.

Tooltips and mini-tutorials

• Expanded tool tips: Hover over any tool for an introduction to what it can do
• Coach marks: Click “Show me more” for an expanded introduction, with mini-videos
• Turn this content on or off from the Help menu

  
  
  

Online Help

Go to Help > MEP Designer Help

AI Assistant

The AI Assistant is built directly into MEP Designer to help you learn faster, navigate documentation effortlessly, and interact with your model using natural language.

Available with a cloud-based license. AI features may vary, depending on your subscription plan.

See AI Assistant (Beta)

PDF Reference Guide

Click here to access in PDF format.

Graphisoft Support

Need more in-depth resources to resolve your question? Visit our Support Site for troubleshooting and assistance.

Context-Sensitive Help

Do one of the following:

• Press F1 (Windows) or Cmd+? (Mac)
  Note: Shortcut may vary depending on your language version.
• Right-click on any user interface element and choose the ‘What’s this’ command

The Help will open to a topic relevant to the interface item you have clicked. (In some cases, the Help will open to its starting page.)

Graphisoft Community

Knowledgebase articles, tutorials and videos are available at Graphisoft Community.

Download Offline Help

When you do have an internet connection, click the links below to download the files (either the PDF, or the ZIP file, or both). That way, you will be able to access the Help even while working offline.

MEP Designer Help (PDF document)

Link to PDF

Download the PDF to your computer.

Help in ZIP format (for context-sensitive Help)

Link to Help.zip

Follow these steps carefully to enable context-sensitive Help while working offline:

1. Download Help.zip to your computer and unzip it.
2. Go to the MEP Designer installation folder and open the Help folder: (for example: Program Files/Graphisoft/ MEP Designer /Help.)
3. Within the Help folder, open the MEP Designer folder.
4. If this folder contains a Files folder, delete it. (If not, continue.)
5. Go back to the new Help folder you just downloaded and unzipped, and open it.
6. From there, move the Files folder into the Help/ MEP Designer folder.
7. Now you can start the program and access the help in offline mode.

Offline help for Safari users

The Safari browser is not supported.

However, if you are still using a Safari browser (v. 11 and later), follow these steps in order to view the offline Help.

1. Go to Safari Browser Settings
2. Choose Preferences
3. Choose Advanced
4. Choose “Show develop menu in menu bar”
5. From the Develop menu: Select “Disable local file restrictions.”

Additional Resources

• GDL Reference Guide 

  This manual is a complete reference to Graphisoft’s proprietary scripting language, GDL (Geometric Description Language). Available at Help > Online Resources.

• Calculation Guide 

  The Calculate function interacts with the project database to calculate the number of elements in a project, their spatial disposition and the quantity of element components. This is a legacy function. Most users will use the Interactive Schedule.