Revoke access

Remove user access

To revoke a user’s access to content item from a user:

  1. Open the content item’s Access panel

  2. Hover over the user you would like to remove.

  3. Click the Delete icon.



However, if the user has been granted access as a member of a group, then it is not possible to revoke the individual user’s access.

The solution is to assign the user a Custom role, and then revoke specific permissions:

  1. Start to type the name of the user and pick the name from the pop-up list.

  2. Select Custom role from the Role pop-up.

  3. Click Save.

The permissions view for the selected user will open immediately: revoke any permissions by clicking twice in the box to create a red X.



Note: To revoke all permissions, it is enough to uncheck the View item permission box in the Custom column. Now user will not be able to see the current content item at all, and so cannot exercise any other existing permissions either.

Similarly, if access has been granted to a user on a content item at a higher level in the hierarchy, then it can be revoked at a lower level only by assigning a Custom role to the user.